LIFE-THREATENING EMERGENCY? CALL 911 IMMEDIATELY.
Address: Dispatchers will ask where you are. The full address is in your Airbnb booking details, so save it to your phone when you arrive.
📞 Key Contacts
| Service | Phone Number | Notes |
|---|---|---|
| Emergency Services | 911 | Fire, Police, Medical |
| Poison Control | (800) 222-1222 | 24/7 Hotline |
| CenterPoint Energy (Gas) | (800) 227-1376 | For gas leaks/smells |
| Duke Energy (Electric) | (800) 343-3525 | For outages/downed lines |
| Water issues | Message your hosts | Through Airbnb messages |
| Anything else | Message your hosts | Through Airbnb messages |
🌪️ Severe Weather & Tornadoes
Bloomington is in a high-risk area for tornadoes.
- Seek Shelter: There’s no basement, so go to one of the bathrooms.
- Protect Yourself: Cover your head with your arms, a blanket, or a mattress.
- Stay Informed: Monitor local weather apps or a NOAA weather radio. Do not leave shelter until the “All Clear” is given.
🔥 Fire & Evacuation
- Evacuate the building immediately.
- Account for Everyone: Ensure all family members/residents are present. Do not re-enter until cleared by authorities.
🛠️ Utility Failures
Gas Leak (Smell of Rotten Eggs)
- Stop: Do not turn on lights, use phones, or create any sparks inside.
- Leave: Evacuate everyone from the building immediately.
- Report: Call the gas company and 911 from a safe distance outside.
Water Leak / Pipe Burst
- Locate the Main Water Shut-off Valve.
- Location: Next to the washer/dryer
- Close the valve: turn a round handle clockwise until tight, or turn a lever a quarter turn.
- Message your hosts right away.
🩺 Medical Emergencies
- Call 911 and tell them paramedics can enter from the main entrance.
- First Aid:
- First Aid Kit: Under the living room TV
- Guide Paramedics: Station someone at the main entrance to wave down the ambulance.
Last Updated: October 2026